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Showing posts with label competition. Show all posts
Showing posts with label competition. Show all posts

Friday, November 28, 2008

A Telling Juxtaposition

The fourth Thursday in November, the holiday Americans call Thanksgiving Day, is always followed by an unofficial shopping holiday known as "Black Friday." It is also the unofficial beginning of the Christmas shopping season, although we realize with chagrin that, these days, retailers are already advertising in the Christmas theme at Halloween, a month earlier. Like the recent Presidential campaign, candidates for the public's holiday spending are getting out of the gate sooner every year in order to squeeze out the competition.

The term "Black Friday" sounds ominous, and it should. Originally, the name was coined in Philadelphia due to the massive vehicle and pedestrian traffic headaches that the rush to the malls and stores caused. Here in Charlotte, in addition to traffic conditions being broadcast on the radio every ten minutes, the announcers also notify drivers about how full the four major malls' parking lots are: "For those of you headed to Carolina Place this morning, the lots there are currently 90% full. There are no empty spaces at South Park Mall."

Every year, too, we hear news reports of die-hard shoppers camping out in line for the latest and greatest gismo that every child (or more often, adult, who has plans to put it up for sale at an inflated price on eBay) must have. Hundreds of people show up at Wal-Mart or a big box store, each hoping to get his hands on one of the few dozen of this year's Elmo dolls or whiz-bang game systems that the store has stocked for the Big Event Sale. Unless the guy who is first in line is a former college linebacker, he stands about a 75% chance of being pushed aside and/or trampled as the store's doors open for business, usually at some ungodly hour in the morning—or maybe even midnight.

In this year's Black Friday rush to consume, the New York Daily News reports that a Wal-Mart employee on Long Island was trampled and killed by a human stampede. A co-worker stated, "He was bum-rushed by 200 people. They took the doors off the hinges. He was trampled and killed in front of me. They took me down too. . . . I literally had to fight people off my back." While emergency workers tried valiantly to save the 34-year-old man's life, impatient shoppers flowed past them into the store, and only a few stopped or even seemed to notice that a human being's life was draining away. A disgusted onlooker commented on the crowd, "They're savages. It's sad. It's terrible."

To most retailers, the meaning of Black Friday has nothing to do with traffic congestion and everything to do with profits. They hope that this day will see their ledgers' bottom lines turn from red to black, since most of them depend on heavy Christmas sales to tip their books into positive territory. This year-end surge of income is the main reason why stores hawk their Christmas goodies earlier each year, for the earlier they make their profits, the more likely they are to have a banner year. They certainly do not want to have to depend on the Christmas Eve rush—or worse, after-Christmas clearance sales—to post a profit for the year.

From a spiritual point of view, the juxtaposition of Thanksgiving and Black Friday is significant. U.S. Presidents, beginning with its first, George Washington, have set aside this Thursday as a day of national thanksgiving and prayer to God for the wonderful bounty and favor that He has graciously bestowed upon America. Citizens are encouraged to take time to count their blessings and consider how much God has blessed them and this nation throughout its history. Each family or group devours a sumptuous feast that represents the best produce of the land. It is also family time, the one national holiday that brings families together without the burden of expected gifts and manufactured merriment.

Yet, the next day is almost entirely given over to consumerism, a day of unbridled, almost carnivorous acquisition. People prepare and gear up for it as if it were a sports competition: getting up early, putting on their best tennis shoes, donning their comfortable clothes, scheduling the day's stops, assigning certain purchases to various family members, synchronizing their cell phones, and checking the loads of their wallets and purses for the monetary firepower that they will need to win the day. Tempers flare over traffic snarls, and like hungry sharks, drivers circle the parking lots in search empty parking spaces. In the stores, people argue over their places in line and even tussle in the aisles over merchandise.

How soon the gratitude and humility of Thanksgiving disappears! One day we acknowledge the loving kindness of our Creator, and the next we engage in no-hold-barred materialism! It is a telling indication of the spiritual status of the average American.

However, it should come as no surprise. In reality, today's Thanksgiving has almost completely lost its spiritual overtones; it is in most respects another secular holiday. It is a time of near-gluttony and overindulgence, a day of parades sponsored by retail stores and of football games marred by countless commercials. In essence, Thanksgiving has become merely a day of consumption, a benign precursor to Black Friday's commercial consumption. Very few celebrate Thanksgiving in the grateful spirit of Washington's original decree or Abraham Lincoln's Civil War proclamation 74 years later.

The emphasis on consumption tells us that Americans do not want to give thanks but get things. The whole culture has become self-indulgent, and this insatiable desire for more blinds the people to their obligations to God and to each other. Jesus confronted this attitude in the Pharisees' ritualism: "Woe to you, scribes and Pharisees, hypocrites! For you cleanse the outside of the cup and dish, but inside they are full of extortion and self-indulgence" (Matthew 23:25). In other words, they made a show of rectitude and charity, but in truth, they were only interested in the advantages such piety outward would give them. Jesus pronounced woe upon them for this, and He would certainly judge America's profligate greed in the same way.

As Christians—and especially in tough economic times like these—we must live counter to the trends of this society. We need to give thanks to God for everything (I Thessalonians 5:18) and focus on living the give way, the way of outgoing concern, as God does.

Friday, November 25, 2005

Coming Home to Roost

How should one describe the news that the world’s largest automaker and the United States’ biggest corporation, General Motors (GM), will cut 30,000 jobs (17% of its 173,000-employee North American workforce) and close a dozen facilities by 2008? By all rights, Americans should consider it to be huge news. Yet, the announcement on Monday has already begun to fade as the news cycle picks up and runs with more interesting stories like the return to Crawford, Texas, of Iraq War protester Cindy Sheehan and the pandemonium of Black Friday.

Financial analysts have seen this coming. GM stock has fallen to as low as $20.60 per share in the past year, an 18-year low, while its credit rating has plummeted to junk status. The company’s market share has fallen seven percentage points over the last decade (to 26.2%), as it has struggled to sell cars in competition with, frankly, better designed, better priced, and higher quality foreign models. The automaker lost nearly $4 billion in the first nine months of 2005, and $1 billion in the last quarter alone—and this during its massive employee-pricing sales drive and continued offering of low-interest loans through GMAC, its in-house finance unit.

Beyond this, GM has massive wage and benefits problems. Its unionized employees have perhaps the most generous labor contracts in the industry, and the unions are so far unwilling to make significant concessions, blaming management for the firm’s poor performance. However, its biggest burdens are healthcare and pension costs. Each GM vehicle includes $1,500 in healthcare premiums in its price tag, and unlike most U.S. workers, GM employees do not pay any deductibles on their coverage and only 7% of the premium (compared to about 30% in other industries).

In addition, the company’s pension system is being strained to its limits. Each active worker is contributing to the pension coffers for 2.5 retirees, an increasingly untenable situation, threatening them with the specter of GM eventually walking away from its pension obligations just as Delta Airlines recently did through bankruptcy. Rival Ford has similar problems looming.

Such monumental problems do not just happen—they are caused. GM’s woes appear to be the consequences of sins coming home to roost. Both the Old and New Testaments contain similar principles: Numbers 32:23 says, “. . . be sure your sin will find you out,” and Galatians 6:7 reads, “. . . whatever a man sows, that he will also reap” (see also Luke 12:2-3). At the root of American industry’s troubles are policies and practices that are bound to result in conflict, injustice, and perhaps the demise of many once-indomitable companies.

Some might argue that these companies are just poorly managed, and there is some justification for such a conclusion. But why are they badly run? Behind the lack of financial and business acumen is a fundamental spiritual problem, which usually can be summarized in one word: selfishness. Other spiritual failings that may be included under this catchall are pride, greed, hatred, envy, corruption, deception, and a host of others that often come to the fore under intense competition. When careers and big money are on the line, all the stops come out.

The best we can do these days, it seems, is to lament that, for the most part, gone are the days of business providing a quality good or service at a fair price. Perhaps small businesses can still work from this model, but big business is too ruthless to operate on such a “naïve” principle. Good guys do not last long among the wolves of the business world because, by refusing to join the pack in its sordid activities, they find themselves weak, isolated, and marked for attack. Today, if one is not a predator, he is prey.

God prophesied of this condition by the prophets. In Hosea 12:7-8, God speaks directly to businessmen: “A cunning Canaanite [or merchant]! Deceitful scales are in his hand; he loves to oppress. And Ephraim said, ‘Surely I have become rich, I have found wealth for myself; in all my labors they shall find in me no iniquity that is sin.’” Here, the Israelite merchant brushes away his sin by saying that his wealth proves he is blameless, yet God shows him for what he is: a boastful, deceitful, and oppressing sinner.

Amos 2:6-7 expands on some of his deeds:

Thus says the Lord: “For three transgressions of Israel, and for four, I will not turn away its punishment, because they sell the righteous for silver, and the poor for a pair of sandals. They pant after the dust of the earth which is on the head of the poor, and pervert the way of the humble.”

From His vantage point in heaven, He sees businessmen selling out their employees for a little extra profit. He watches them greedily taking advantage of every opportunity to squeeze every last bit of wealth out of customers, especially the poor and the weak. He takes note of every time they corrupt someone to fatten their bottom line. He later mentions their trampling of the poor, harsh terms, and profligate lifestyles (Amos 5:11); their taking of bribes and interfering in the judicial system (verse 12); and their undermining of religious practices, cheating, and selling inferior products (Amos 8:5-6).

Isaiah adds that this condition runs rampant through the entire nation, not just the mighty businessmen (see Isaiah 1:4-6). He suggests that, if the common man were in the high-and-mightys’ shoes, he would do the exact same, sinful things! He mentions them in verses 21-23:

How the faithful city has become a harlot! It was full of justice; righteousness lodged in it, but now murderers. Your silver has become dross, your wine mixed with water. Your princes are rebellious, and companions of thieves; everyone loves bribes, and follows after rewards. They do not defend the fatherless, nor does the cause of the widow come before them.

What we are observing in American business was inevitable. The anything-for-increased-profits model of business can only produce inequities, mediocre products and services, and strife, and these, along with the workings of a relentless market economy that punishes inefficiency, will destroy even the mightiest of corporations. And who usually ends up suffering? The little guy, the poor, the weak. We need to watch for these business breakdowns, as they are signs that a crisis looms.

Friday, December 10, 2004

The Conundrum of Christmas Cheer

"Merry Christmas!"

"Happy holidays!"

Around this time of the year, we hear these greetings and well-wishes frequently in the normal flow of our lives. They are usually accompanied by a warm smile, although the clerk at the mall—her feet killing her from standing at the cash register for hours and her patience frazzled by the hundreds of customers she has assisted already that day—says it with a forced grin. The seasonal cheer is so infectious, says Dickens, that even old Scrooge finally succumbed, overcoming his miserly, bah-humbug ways. Everybody lives happily ever after.

This just emphasizes one of the glaring contradictions of Christmas: All the overdone jollity of the season serves to hide the well-known fact that December is the most depressing time of the year for many people. It is a time that mainstream Christians are supposed to be celebrating a joyous event—the alleged birthday of the Savior, Jesus Christ—yet it leads the year in suicide, depression, and aggravation. Why?

The answer is very simple: The holiday and all its trappings are not godly. This means that its fruits will not be good (see the principle in Matthew 7:15-20 and Galatians 6:7-8). Ergo, the Christmas season is full of angst, frustration, and disappointment, and many people deal poorly with these negative emotions.

What has become the central focus of the Christmas season? Undoubtedly, in our consumer-oriented society, it is the gift-giving and -receiving—Christmas presents, in other words. First, there is little about worshipping Christ in it. Yes, to put a good face on it, many will point to the fact that the Magi presented Jesus with gifts of gold, frankincense, and myrrh, but the Bible says nothing about them presenting each other gifts! In fact, the Bible mentions this kind of "joyous" gift-giving in a totally negative sense: in celebration of the deaths of the Two Witnesses (Revelation 11:10)!

A second justification for mutual gift-giving comes out of Acts 20:35, where Paul quotes Jesus as saying, "It is more blessed to give than to receive." But this is just that—a justification. The common motive for giving gifts is to ensure getting them in return! The better gifts one gives, the better the chance of receiving equally good ones. The principle Jesus taught is to give without expectation of receiving in return (Luke 6:35). Some may give gifts selflessly, but since gift-giving is an expected practice among those who celebrate Christmas, there is certainly an element of obligation in it that causes apprehension.

Third, the commercialization of Christmas has become entirely centered on fulfilling the individual's desires. A cursory viewing of television ads proves this in spades. For instance, a BMW commercial portrays a woman receiving the same old tired gifts from her off-beat relatives, so to forestall her total disappointment, she buys herself a new BMW! One radio advertisement for a diamond store features a woman whining because her husband presented her with a two-carat diamond from one prestigious store, when he could have shopped at a discount store and purchased a stunning, three-carat diamond for the same price. Commercials are always aimed at fulfilling selfish desires—and they always promise disappointment if the desire is not fulfilled.

Finally, we should not forget to mention that all these gifts cost money—and lots of it. This, in turn, creates financial headaches and fears that take months or years to cure. Many people max-out their credit cards during the Christmas shopping season and spend the rest of the year paying them off. Or not. With the average American up to his eyeballs in credit-card debt—to the tune of many thousands of dollars—it is easy to see why so many dread this time of year.

The apostle James puts his finger on the real spirit of this time of the year: "But if you have bitter envy and self-seeking in your hearts, do not boast and lie against the truth. This wisdom does not descend from above, but is earthly, sensual, demonic. For where envy and self-seeking exist, confusion and every evil thing will be there" (James 3:14-16). Christmas is a "lie against the truth." It is not biblical. God never commanded it. December 25 is not Jesus' birthday. He cannot be worshipped through Santa Claus, Christmas trees, Yule logs, mistletoe, and eggnog. So how can we expect anything good to come out of it?

This lie comes not from heaven but from earth, where Satan and his demons toy with human emotions and selfishness to deceive and destroy men and women. This results in people comparing themselves with the Joneses and putting themselves in competition with others to see who has the most. It produces "confusion and every evil thing." No wonder people are so miserable!

This holiday has only the thinnest veneer of cheer. If we peel back that gossamer layer, we find gloom, anxiety, and hopelessness. Does that sound like something God wants us to be involved with?